Adaptability in the World of Workshop Facilitation (Douglas Ferguson, Voltage Control)


August 26, 2020
"One thing I think is a telltale sign that it's not necessarily a good time for a design sprint ... is when someone in leadership read the book and is like, 'we need to do a design sprint.' It's like a hammer looking for a nail."


Douglas Ferguson is an entrepreneur and human-centered technologist with over 20 years of experience. He is the founder and president of Voltage Control, an Austin-based facilitation agency that specializes in helping teams work better together through participatory decision making and design inspired facilitation techniques. He has helped transform teams from U.S. SOCOM, the Air Force, Adobe, Dropbox, Fidelity, Vrbo, Liberty Mutual, Humana, and SAIC. We really appreciated hearing Douglas's thoughts on facilitation in the era of COVID and are excited to see what's next for Voltage Control.

We cover:

  • Career beginnings in development
  • How his career in facilitation has changed
  • Building a facilitation community
  • Adaptability vs Dogma
  • Prescribing different workshops
  • Knowing when it's time for a design sprint
  • What happens after a design sprint
  • The differences in remote sprints
  • A lot more!